The global leader in A2A payments
We bring fairness and simplicity to payments with the smart, fast and frictionless experience the world deserves.
Trusted by leading companies
We believe in payments built around people. Without middlemen. Without friction. Payments that are fairer and simpler, to drive growth for businesses and remove hassles for consumers.
Our vision
To pioneer the human-centric payments revolution.
Our mission
We provide the most convenient, intelligent and responsible way to pay online, connecting people and businesses worldwide.

Open Banking visionaries
Every innovation begins with a challenge. Ours was straightforward: online payments were too complicated. Since 2008, we’ve been breaking barriers, driving growth through innovation, and redefining payments worldwide.
From pioneering Open Banking to delivering seamless user experiences, Trustly’s advancements blend user-centric design, security, and scalability to shape the future of payments.
Breaking the new way to pay (2008-2012)
At the heart of Stockholm, Sweden, a small team of visionaries recognised the potential to create seamless payment connections through direct bank transfers, eliminating the need for cards and unnecessary middlemen, slowing down the process. The innovation started as a Payout product, enabling merchants to make instant bank payments to their customers. This transformed merchant-to-consumer transfers, allowing the recipient to get the funds in seconds.
- Instant Payouts revolutionized merchant-to-consumer transfers.
- Linked multiple Swedish banks for seamless connectivity.

Expanding payment horizons (2013-2015)
Trustly made history as one of the first companies in Europe to introduce automated Instant Payments, later named Payment Initiation Services (PIS) by the European Commission and the ECB. This groundbreaking innovation transformed consumer-to-business transactions, making them faster, more secure, and seamless. But Trustly’s impact didn’t end there. When the EU Commission proposed a revised payment service directive, PSD2, the company contributed with its expertise and experience, helping shape the open banking parts of the regulation. PSD2 regulated Open Banking and also unlocked new opportunities for innovation within the financial industry.
- Introduced Instant Payments (PIS) for streamlined consumer-to-merchant transactions.
- Expanded the network to millions of European bank accounts.
- Played a pivotal role in contributing to PSD2 and accelerating Open Banking innovation.

Advancing user experience (2016-2018)
Trustly focused on making payments seamless, for the end-user and merchant alike. From the introduction of Direct Debit for recurring payments to simplifying account verification, each innovation prioritised user convenience. By 2018, Trustly’s growing network connected over 100 million bank accounts across Europe.
- Launched Trustly Direct Debit in Sweden to enhance recurring payment success rates.
- Delivered Pay N Play, a combined onboarding and deposit solution.
- Expanded operations with new offices and bolstered European market reach.

Crossing global borders (2019-2020)
The merger with American PayWithMyBank marked the start of Trustly’s global expansion. This partnership united the leading Open Banking innovators in Europe and the US alike, creating an unmatched global payment leader.
- Merged with PayWithMyBank to form a global Open Banking platform.
- Unveiled Pay Your Invoice, simplifying invoice and bill payments.
- Introduced Guaranteed ACH Payments (US), the first guaranteed Open Banking payments system in the U.S.

Revolutionizing payment experiences (2021-2022)
Trustly’s innovation brought Open Banking into everyday life. Innovations like Scan and Pay brought QR-code payments to in-store checkouts, while powerful anti-fraud tools enhanced security. Our acquisition of Ecospend further cemented our leadership in the UK, unlocking full bank connectivity in one of Europe’s fastest-growing Open Banking markets.
- Introduced Scan and Pay for in-store Open Banking payments.
- Enhanced compliance with Affordability and Anti-Fraud Tools.
- Rolled out Recurring Payments UK to optimize subscription models.
- Acquired Ecospend, enabling full connectivity and improved A2A payments in the UK.

Shaping the future of payments (2023-2024)
Trustly continues to lead the way as a pioneer in the payments industry. By partnering with SlimPay, we’ve reinforced recurring payment solutions across southern Europe. Meanwhile, Azura, our latest innovation, is revolutionizing how merchants manage payments with data-driven insights. Recognized by CNBC as one of the world’s top 250 fintech companies in 2024, Trustly is setting the gold standard for modern payment solutions.
- Launched Trustly Azura, a groundbreaking data-driven engine for A2A payments.
- Partnered with SlimPay, enhancing expertise in recurring payments.
- Listed among CNBC’s Top 250 Fintech Companies.

Stepping into the circle of Trustly
We don’t take trust for granted. We earn it through every interaction — with our customers, end users, and each other.
Global Team
Trustly brings together a true mix of cultures, perspectives and expertise. We represent 60 nationalities, working in 11 cities, on three continents.


Applying our values
1. Wow your customers
We focus on moving experiences from good to exceptional, anticipating future needs and challenges.
2. Deliver implact & speed
We are focusing on activities that make a real difference. We remove obstacles so everyone can move quickly and reach goals fast.
3. Dare to innovate
We remain open-minded at all times and dream big whenever we know that outcomes can be better.

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We process over $90 billion in annual transaction volume across our global worldwide network
Trustly is headquartered in Stockholm, with offices in Örebro, Gzira, London, Helsinki, Barcelona, Lausanne, Luxembourg, Lisbon, Izmir, Ottawa, San Carlos and Vitória.

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Trustly Leadership Team
Leading the Open Banking revolution.
Johan Tjärnberg | CEO @ Trustly
"Trustly is delivering the most logical way to pay online. We are proud to support leading brands in boosting their conversion and providing world-class user experiences."

Trustly in a few sentences
Trustly is the global leader in Pay by Bank solutions. For more than a decade, it has sustained rapid growth while consistently maintaining profitability. Through its outstanding Open Banking platform, Trustly offers innovative payment experiences, connecting consumers and merchants. Its patented technology ensures that transactions are processed in real-time, providing both speed and security.
Trustly's dedication to reimagining how the world pays is reflected in its collaborations with major brands such as PayPal, eBay, and Hargreaves Lansdown in Europe and FanDuel, T-Mobile, and Coinbase in North America. To date, Trustly has transformed the performance and experience of payments for over 9,000 merchants in 30+ markets, connecting them to 650+ million consumers through 12,000 banks. In 2024, Trustly processed nearly $100 billion in total payments value.
Trustly, launched in 2008, is a licensed Payment Institution under the second payment services directive (PSD2). It operates under the supervision of the Swedish Financial Supervisory Authority in the EU, EEA and the Financial Conduct Authority in the UK. In the US, Trustly is state-regulated as required to serve its target markets.
Who is behind Trustly?
Trustly Group CEO:
Johan Tjärnberg was appointed Group CEO of Trustly in 2022 after serving as Chairman since 2020. In 2014, Johan founded Bambora, an international payments processor for in-store and online retailers and has an extensive background form the global payment business.
Major shareholders:
Nordic Capital - a leading private equity investor with focuse on selected regions and sectors where it has extensive experience and proven success. The main sectors are healthcare, technology and payment solutions, financial services as well as industrial and business services. The main regions are Europe and globally for investments in healthcare and technology and payment solutions. Owners since 2018.
Alfvén & Didrikson - investors in small and mid sized privately owned European companies. Alfvén & Didrikson invests without fund restrictions and can apply a pragmatic approach to new investments in addition to a life long perspective when appropriate. Owners since 2011.
BlackRock - BlackRock Private Equity Partners is one of the world’s largest asset management firms. With a footprint in more than 30 countries who serve clients in over 100 countries across the globe, BlackRock provides a broad range of investment and technology services to institutional and retail clients worldwide. Owners since 2020.
Media & Press Contact
Trustly Press Office
Phone: +46703071388
Email: press@trustly.com

Come grow with us
Want to be a part of a fast-paced FinTech delivering next-generation digital payments? We’re always looking for ambitious people to join our team.
Browse our open positions and reach out if you think you would be a great fit.